1. Introduction
Welcome to RumWolf Studio, your premier destination for high-quality custom fursuits. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. If you have any questions please feel free to reach out via email.
2. Services Offered
RumWolf Studio offers custom-made fursuits tailored to your specifications. Our services include design consultation, fabrication, and delivery of the finished product. We try to work closely with our clients and make their character a reality.
3. Ordering Process
To place an order, you must provide accurate and complete information through our online ordering system or directly with our team. We do require a reference sheet, or a detailed description of the design. If you need to find an artists, please email us as we do work with several artists who can make designs or bring your design to life.
* Pricing based on the complexity of the design and materials used.
* Payment structure:
1) We allow payment plans for 30% down, and monthly payments till paid in full.
2) Half of payment down, and half when finished
3) Entire payment up front in one lump sum.
4) Partial commissions are required to put 50% -100% down
4. Payment Terms
Payment is accepted via PayPal, Venmo, Zelle, major crypto (Eth, BTC, ADA) and check. All prices are listed in USD and are subject to change without notice. Full Refunds are not available once production has commenced, we do allow partial refunds.
* 30% is non refundable, this is to cover material costs, and over head expenses. Fabric and supplies bought can be sent to customer upon request if refund is processed.
5. Shipping and Delivery
We offer shipping worldwide, with delivery times varying based on location and shipping method. Customers are responsible for any import duties or taxes imposed by their country’s customs authorities. Customers are also responsible for shipping costs and insurance cost on packages.
6. Product Warranty
Each fursuit is crafted with care and attention to detail. We guarantee our products to be free from defects in materials and workmanship upon delivery. Any issues must be reported within a year for evaluation and resolution, we stand behind every fursuit and product that comes out of our shop.
7. Intellectual Property
All designs created by RumWolf remain the intellectual property of the company. Customers may reproduce, modify, or distribute our designs without prior written consent.
8. Liability and Disclaimers
While we strive for excellence, RumWolf Studio is not liable for any injuries or damages resulting from the misuse or improper handling of our products. By purchasing a fursuit, you acknowledge and accept any associated risks.
9. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our services, you consent to the terms of our Privacy Policy.
10. Dispute Resolution
Any disputes arising from these terms and conditions will be resolved through negotiation, mediation, or arbitration in accordance with the laws of Colorado.
11. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Colorado, without regard to its conflict of law provisions.
12. Miscellaneous
These terms and conditions constitute the entire agreement between you and RumWolf Studio regarding the use of our services and supersede any prior agreements or understandings.
Thank you for choosing RumWolf Studio . If you have any questions or concerns, please don’t hesitate to contact us.